Area Manager – Fraud Control

4 - 9 Years
Bengaluru, Chennai, Hyderabad

Job Description

Our Client, one of the Largest Affordable Housing Finance companies in India servicing the home financing needs of the low income sections of the society is seeking experienced and qualified candidates for the role of Area Manager - Fraud Control based out their offices at: Bengaluru , Chennai and Hyderabad .

The role of Risk Containment Unit (RCU) Housing Finance as a department is broadly categorized into the following:
  • Data Intelligence Team also known as Control team send alerts/reports related to breach of Process defined limits/suspicious trxn/regulatory violations etc
  • Pre Verification on sample basis
  • Analytics for monitoring suspect transactions
  • Onsite Process Support Visits for ensuring adherence to process.
  • Offsite monitoring via Compliance Certificate to confirm compliance to Regulatory items / Processes / Systems / Controls by Branches.
  • Investigation & Root Cause Analysis of fraud/dispute cases
  • Third Party Product Analytics to ensure that the process of sale and product sold are right and suit the customers profile.
  • Analysis of Fraud Trends & Investigation/Action to be taken for limiting the risks.
  • Collection Receipt / Settlement Cases Calling on random sampling basis to customers in order to confirm the genuineness of the receipts provided in records.
  • Agency Audit is conducted to check process adherence.

Job Role:

  • Verification of applications submitted for Home Loan / LAP Loan for identifying and mitigating frauds prior to disbursement.
  • Co-ordination and Monitoring of Verification agency for sampling activities done by the Agency
  • Co-ordination with Credit Managers of various products for running daily operations smoothly.
  • Audit of collection agency
  • Any other activity assigned pertaining to RCU.
  • MIS preparation and co-ordination with Head Office
  • Supervising RCU-RA activities.

The measurable will be:

  • Control application Frauds by ensuring sampling efficiency at defined sampling percentages
  • Ensure optimum fraud hit rates with a sharp focus on document and profile related frauds.
  • Frauds prevented by sampling/screening process
  • Recovery cross checks and agency controls
  • Quality of investigation and root cause analysis
  • Maintenance of TAT

Job Requirements

  • Excellent written and oral communication skills
  • Thorough knowledge of Retail Assets products & processes
  • Willing to travel outside the base location.
  • LMS Level 3 clearance internal courses
  • Good analytical skills
  • Capability of pre-empting possible violation of KYC / controls / processes.

Salary: Not Disclosed by Recruiter

Industry:Banking / Financial Services / Broking

Functional Area:Financial Services, Banking, Investments, Insurance

Role Category:Operations/Processes/Finance/Legal

Role:Audit Manager

Employment Type:Permanent Job, Full Time


Desired Candidate Profile

Please refer to the Job description above

Company Profile

Symphoni HR Private Limited

Our Client is one of the largest Affordable housing finance companies in India servicing the home financing needs of the low income sections of the society. They are one of the few players in the industry with a PAN-India presence.
View Contact Details+

Recruiter Name:Joel DSouza

Contact Company:Symphoni HR Private Limited